Pick the path that fits.
Two doors. A demo with the founder if you’re evaluating the product, and one inbox for everything else. General questions go to [email protected] and we route them internally.
BOOK A DEMO · /REQUEST-DEMO
Fifteen minutes on your workflow, with the founder.
A working session with the founder. Bring a de-identified note if you want to see the cascade run on your own words.
EVERYTHING ELSE
One inbox, routed with care.
For anything outside these paths, [email protected] reaches the team and Burna routes it internally.
Careful response over fast response.
For a faster turnaround, note it in the subject line. The targets below are standard cycles.
Security and responsible disclosure
Acknowledged within 48 hours.
Design partnership and commercial
First response within 2 business days.
Press
First response within 1 business day. Same-day for breaking news on request.
Accessibility
First response within 1 business day.
Investor introductions
First response within 2 business days.
General
First response within 3 business days.